I hope you registered your bike, because this is definitely a warranty issue.
dano___ on
That frame is dead. If you’re the original owner it should be covered by warranty, bring it into your local Specialized dealer and have them take care of it for you.
AmethystMetronoma on
What a shit way to implement through-frame cable routing! Obvious stress riser where there should be a weld all the way across. Even more upsetting that it is on a street ridden bicycle, as there isn’t near the stress there would be in a MTB, sad engineering 🫤
CockroachSad4300 on
Yeah at the cost of internal cable routing…. Poor design. New is not necessarily better.
Pattern_Is_Movement on
See if they will warranty it,
what a shitty design, that is an obvious needlessly created stress point and was only done to have a lazy cheap way of concealing cables…
cptjeff on
Probably possible to have that re-welded, but warranty that sucker rather than spending any of your own money on doing that.
williamfanjr on
Yup, new bike day!
internetfood on
Yep, that’s toast. Must be because you used Bontrager housing on a Specialized bike! /s
calygon on
Well yes it’s cooked
That said you might be able to get it welded – it’s the weld that failed, so re welding may be an option – maybe post in a welding / car repair subreddit…
conanlikes on
I’m pretty sure @specialized knows about this failure. Go to the dealer you bought it from.
EisenKurt on
Take it to a Specialized dealer. They will warranty it for you. Should be little to no cost to you. Specialized pays the shops labor rate. You’ll need your proof of purchase.
VER067 on
Frame is done no doubt about that. But you should have lifetime warranty (if you are the original owner).
They put the QR code there to streamline the warranty process at the time of that weld’s failure.
Hewhobreaksthings on
Don’t take no for an answer, if they give you the run around, put your big person pants on and bring the thunder.
f_cysco on
Why is there a QR code??
Dvanpat on
That is poor design.
pyeyo1 on
We’ve fixed aluminum before on classic frames, Klein and such, it needs to be gusseted, backstepped, and heat treated which always pushes the cost out of reach. Get the replacement frame, swap the groupo.
Mihsan on
My condolences.
PresentationMajor925 on
Let it cook.
amiable_ant on
LOL, at first I read “crooked” and didn’t realize you’d spotted the Crack.
DeForestMfgCoCBA on
I’m told by folks at a Specialized store not too far from me that it will very likely be taken care of under warranty, pending inspection and approval, as long as I’ve got proof of purchase (I do). Thanks for the well-wishes. My heart sank all the way through the floor after my ride today when I saw this.
23 Comments
Just noticed these cracks after a ride today. 2020 Specialized Allez (aluminum) with about 12000 mi city riding.Â
tbh i didn’t see anything wrong and then i saw the downtube cracks.
Did you register your bike when you bought it ? [Global Warranty (specialized.com)](https://www.specialized.com/us/en/warranty)
I hope you registered your bike, because this is definitely a warranty issue.
That frame is dead. If you’re the original owner it should be covered by warranty, bring it into your local Specialized dealer and have them take care of it for you.
What a shit way to implement through-frame cable routing! Obvious stress riser where there should be a weld all the way across. Even more upsetting that it is on a street ridden bicycle, as there isn’t near the stress there would be in a MTB, sad engineering 🫤
Yeah at the cost of internal cable routing…. Poor design. New is not necessarily better.
See if they will warranty it,
what a shitty design, that is an obvious needlessly created stress point and was only done to have a lazy cheap way of concealing cables…
Probably possible to have that re-welded, but warranty that sucker rather than spending any of your own money on doing that.
Yup, new bike day!
Yep, that’s toast. Must be because you used Bontrager housing on a Specialized bike! /s
Well yes it’s cooked
That said you might be able to get it welded – it’s the weld that failed, so re welding may be an option – maybe post in a welding / car repair subreddit…
I’m pretty sure @specialized knows about this failure. Go to the dealer you bought it from.
Take it to a Specialized dealer. They will warranty it for you. Should be little to no cost to you. Specialized pays the shops labor rate. You’ll need your proof of purchase.
Frame is done no doubt about that. But you should have lifetime warranty (if you are the original owner).
https://www.specialized.com/us/en/warranty
They put the QR code there to streamline the warranty process at the time of that weld’s failure.
Don’t take no for an answer, if they give you the run around, put your big person pants on and bring the thunder.
Why is there a QR code??
That is poor design.
We’ve fixed aluminum before on classic frames, Klein and such, it needs to be gusseted, backstepped, and heat treated which always pushes the cost out of reach. Get the replacement frame, swap the groupo.
My condolences.
Let it cook.
LOL, at first I read “crooked” and didn’t realize you’d spotted the Crack.
I’m told by folks at a Specialized store not too far from me that it will very likely be taken care of under warranty, pending inspection and approval, as long as I’ve got proof of purchase (I do). Thanks for the well-wishes. My heart sank all the way through the floor after my ride today when I saw this.