James Ellis is founder of the Run Company, the South’s number one running specialist, for both in-store and online purchases, and with stores in Chichester, Brighton, Southampton and Woking. The company offers expert advice and Gait Analysis to ensure all our customers are running in the correct shoes for their foot type.
In this podcast we discuss how James discusses how over the life time of his company he has had to move from a reactive stance, especially in Covid, to a proactive stance, and the challenges that has involved. James also talks about the far more proactive position, customer service training to his team, bespoke and specialist solutions to selecting the right shoe for the right customer including Gait Analysis.
You can get in touch with James Ellis via the Run Company LinkedIn here: https://www.linkedin.com/company/i-run-leisure-limited/
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