The Avanti West Coast Class 221 is one of Britain’s most HATED high-speed trains in the UK, so today I decided to try the so-called Super Voyager on a ride in standard class from Holyhead to London Euston, running along the North Wales Coast. Are these troubled trains really deserving of all the hate they get? Let’s find out!

    Journey Details:
    Origin: Holyhead
    Destination: London Euston
    Company: Avanti West Coast (AWC)
    Train: UK Class 221 ‘Super Voyager’
    Accommodation: Standard Class Seat (2nd)
    Distance: 263 miles / 423 kilometres
    Price: £55.80 (€65.30 / $70.10)
    Time: 3 hours 39 minutes, arrived 3 minutes late

    Find me elsewhere:
    https://superalbs.weebly.com/
    https://twitter.com/superalbs/
    https://www.instagram.com/superalbstravels/
    https://www.facebook.com/superalbstravels/

    00:00 Introduction
    00:32 Welcome to Holyhead railway station
    01:12 History of London to Dublin sail rail
    02:00 Introducing the Voyager trains
    02:30 Virgin Trains
    02:56 Boarding the Avanti West Coast Voyager in Standard Class
    03:21 Today’s route from Holyhead to London Euston via the West Coast Mainline
    03:40 Departing Holyhead to travel on the North Wales Coast
    04:18 Avanti Standard Class seat review
    05:20 Llanfair­pwllgwyngyll­gogery­chwyrn­drobwll­llan­tysilio­gogo­goch
    06:59 Llandudno Junction – the North Wales village named after a station
    09:41 Joining the West Coast Mainline high-speed railway
    11:51 A quick look at Avanti First Class
    13:23 Ticket price
    14:02 Avanti West Coast’s new trains and the future
    14:40 Slightly delayed arrival into London Euston

    Trains in the UK often get a bad reputation,  whether for the terrible reliability,   or the extremely high fares. But today, I’m  going to be taking a look INSIDE one of the   UK’s most HATED trains – the Avanti West  Coast ‘Super Voyager’ – to find out just  

    What makes this train so bad. Running from  Holyhead on the sunny coast of North Wales,   we’ll be travelling on this high-speed train down  to the English capital, London. So join me for   this three hour trip, as we find out just what’s  wrong with one of the UK’s most HATED trains!

    Well good afternoon from the port  town of Holyhead, in North Wales,   where it looks like I’ve been  blessed with some typical weather. Holyhead station is surprisingly large,  when you consider this town has just   13,000 residents. However, this scale is all  down to its history, which we’ll get to soon.

    The station has three platforms, with a fourth one  previously being located next to platform 2 here. Only two platforms are actually located here,   though, with the one my train will be  departing from a few minutes walk away. As for facilities, the station has a  small shop, and little else to be honest.

    However, the station building also serves as a  ferry port, with frequent departures to Dublin. Of course, before the advent of budget airlines,   this train and ferry combination was the  only affordable way to reach Ireland. Whilst those days are far behind us now,  

    Some great value ‘SailRail’ fares between  UK cities and Dublin still exist today. Anyway, my train today will be the 13:58 service  to London Euston, departing from platform 1. So let’s head back out of the station  building for the long walk to platform 1. This platform is easy to miss, and in fact,  

    I even had to ask other people to find out  where the train actually departed from. And here’s my Class 221 ‘Super Voyager’ train,  operated by Avanti West Coast. These high-speed   tilting diesel units have earnt themselves quite  the reputation over their 20 years of service.

    Some of the most common complaints  are the unpleasant smell,   and intense overcrowding  due to their short length. The units are just five carriages  long, but thankfully my train is   formed of two units coupled together,  resulting in a much nicer 10 carriages.

    A fleet of 44 ‘Super Voyager’ units was  ordered by Virgin Trains in the late 1990s,   as part of a flashy modernisation of  the West Coast and Cross Country routes. Nowadays, some of these trains are operated by  Avanti West Coast, while about half of them ended  

    Up with CrossCountry, who run them on journeys  of up to 13 hours between Scotland and the South   of England. Let me know in the comments if  you want to see my try this BRUTAL journey! Time to get on-board! No seat reservation today, so  I’ll be taking any available seat.

    Standard Class is in a 2+2 layout,  with mostly airline-style seats,   though there are also a limited number of  table seats available throughout the train. My seat today will be Coach J, Seat  56, a forward facing window seat. Today’s route will see us heading along  the scenic North Wales Coast to Crewe,  

    Before running at full speed down the West Coast  Mainline into London Euston. Journey time is   scheduled to be three hours and 34 mintues,  covering 263 miles, or about 423 kilometres. We end up departing Holyhead on-time, at 13:58. If you look closely beyond all  the raindrops on the window,  

    You can catch a glimpse of Holyhead  signal box, dating back to 1938. And just beyond this, some of the classic  semaphore signals controlled by it. So, let’s have a look around  the interior of Standard Class. As I mentioned earlier,  seating is in a 2+2 layout,  

    Which can feel cramped at times thanks to the  particularly narrow bodyshell of these trains. Though I’ll explain the reason for  this narrow design a little bit later. The seating looks really smart, having  been refurbished just a few years ago. There’s a decent amount of padding, which  actually made this seat really comfortable.

    It also has good ergonomic support,  and up top, a nicely curved headrest. Between seats, there’s a folding armrest. Though  this was quite narrow, and unusually curved. Legroom is pretty tight as far  as long-distance trains go,   which leads to longer journeys feeling  like a little bit of a squeeze.

    The seat in front has a folding  table. This was pretty small,   but did feature a groove to hold a drink. And up here, there’s an adjustable blind,   which could effectively block out the sun.  However, there wasn’t anything to block. Lastly, there were some coathooks  located here above the seats.

    Looking outside, we’re currently passing by  the Royal Air Force base in Valley. This used   to serve the only domestic flight in Wales,  with a daily commuter service to Cardiff. And not long later, we pass through a town that   claims to have the longest name in  Europe, displayed on screen now.

    Though for the station’s official name,  this is shortened to just Llanfairpwll. Our time on the Isle of Anglesey is coming to an  end, as we begin to cross the Britannia Bridge. This double-deck bridge  carries a single rail track,  

    With a two-lane road on the upper level.  It serves as a vital link from the Isle   of Anglesey to mainland Wales, and  by extension, the rest of the UK. Also be sure to look out for one of the four   lion statues at either end of  the bridge, two on each side.

    Our first station is Bangor,  now on the mainland of Wales. This is the busiest station in  North Wales by passenger count,   with over half a million passengers  using the station every year. At this point, we meet the North Wales coastline,   which we will be running  alongside for the next hour or so.

    This part of the route  provides some amazing views,   and as the sun has (surprisingly) come out,  there’s even a rainbow in the distance. Though at Conwy, we briefly head inland,   affording an incredible view of Conwy Castle,  which dates back to the mid-13th Century.

    Nowadays, it serves as a major  tourist attraction in the area,   and is even a UNESCO World Heritage Site. To the left is the line from the  seaside resort town of Llandudno,   visible as we arrive into one of the only  places in the UK named after a train station.

    Llandudno Junction is a village  previously known as Tremarl,   though with the opening of the station  and the now-closed maintenance depot,   the village’s name was changed  to match that of the station. Let me know in the comments if you’re aware  of any other places named after stations!

    This is Rhyl, a very popular tourist  destination here in North Wales. In the peak summer season, these platforms  would be swarming with passengers,   both beginning and ending their holidays in  the area, but in winter it’s a bit less lively. For a train serving a route with  a lot of seasonal leisure traffic,  

    You might expect these trains to be  well appointed for carrying luggage. But instead, there were just one or two  fairly small luggage stacks per carriage. And the overhead luggage racks were  tiny compared to most other trains. Though luckily, the seats were specially designed  to allow for storing luggage beneath them. There’s  

    Even an airline-style bar to prevent the bags from  sliding away on take-off…I mean on departure! One of the last things we see in  Wales is the TSS Duke of Lancaster,   a passenger ship built for British Rail in 1955,  which was often used between the UK and Ireland.

    This beached ship was used as a tourist  attraction for children for many years,   however since 2004 this has  ceased, and its future is unknown. After crossing the border into England, we call  at the major interchange station in Chester. This beautiful station sees a frequent service  

    From Northern and Transport for  Wales, offering regional services. There are also electric commuter  trains operated by Merseyrail,   which run into Liverpool every fifteen minutes. As the engines gently purr away under the floor,  we begin the short ride from here over to Crewe,  

    On the West Coast Mainline, which we will  be running on for the remainder of the trip. On the way, we also pass another Avanti  West Coast service running to Chester. Crewe is home to the Crewe Heritage  Centre, where a collection of older   diesel and electric locomotives  are parked up in preservation.

    We can even catch a glimpse of  the Advanced Passenger Train,   the British-built tilting high-speed unit that  unfortunately never made it into full service. Crewe is by far one of the largest interchanges  on the UK railway network, with an incredible  

    Seven train companies serving the station – let  me know in the comments if you can name them all. On the opposite platform is a Pendolino,  the other train in Avanti West Coast’s   fleet. These tilting electric trains run the  majority of long-distance trains on the route,  

    With the diesel Voyagers only serving  routes that aren’t fully electrified. For a few years, these Pendolino units  were dragged to Holyhead by a diesel loco,   though this practice did not last very long. From Crewe, we now run non-stop for the  hour long ride to Milton Keynes Central.

    As well as the seven train companies  that serve the station, it’s common to   see those of other operators parked up  in the sheds to the south for testing. The West Coast Mainline is one of  the UK’s most prestigious mainlines,  

    And as such we can run at up to 125mph  (200km/h) for much of the remaining journey. The fleet of Super Voyager units is  also capable of tilting, which allows   them to take curves at a higher speed than  usual, as you can sort of see here. Though  

    This does mean the carriages are narrower  than average, to cater for this feature. Oh, I nearly forgot to mention. These  trains are fitted with free WiFi,   which was easy to connect to. This offered reasonable speeds for  surfing the internet and sending messages.

    There is also a three-pin socket  provided for each pair of seats. And above the seat, there’s a pair of very  bright individual reading lights…necessary,   as these trains have a dim and relaxed atmosphere. Here, we pass through the station of Rugby,   which is supposedly where the sport  of the same name was invented.

    It’s also a major junction, with the busy line   from Birmingham joining up to  the West Coast Mainline here. Now let’s go and have a look  around the rest of the train. One of the other Standard Class carriages  features a special seating area,   with all seats situated around a large table.

    This used to be sold as First  Class during times of high demand,   but nowadays you can sit here  with a Standard Class ticket. Actual First Class features a 2+1 seating  layout, with comfortable reclining leather seats. There’s also a buffet counter  located in one carriage,   however this was closed on the service I took.

    Four toilets are provided on this train, and  strangely they are all wheelchair access toilets,   despite some carriages not  even having wheelchair spaces. A lot of people complain about these  toilets, saying they always smell really bad,   but that’s not the case on this train, or indeed  most of my other experiences on Voyagers either.

    This modern and clean vacuum  toilet was in very good condition. The soap was working fine…as was the water. Though frustratingly, I couldn’t  get the hand dryer to work. Our last stop before London  is Milton Keynes Central,   a relatively new city, being founded in 1967.

    This is where the train gets busy, with the rush   of commuters travelling back down to  London. After all, it’s just gone 5pm. As we’re now on the last dash down the capital,  let’s talk about how much this journey costs.

    For a flexible one-way ticket, with my 16-25  Railcard discount of a third, it costs £55.80.   This price is not valid for the early morning  peak services, but can be used on any other trains   along the route, which I think is actually fairly  reasonable for the level of comfort and speed.

    Though of course, most people  won’t be able to take advantage   of this discount, so will pay £88.70  one-way…which is quite expensive. As for the future of these trains? Well, they are  being replaced by Avanti West Coast imminently,   with a large fleet of Hitachi Class 805 bi-mode  

    Units currently being tested. These can  run on electricity as well as diesel,   which will help to reduce the amount of  diesel trains running on electrified tracks. The next operator is not yet known, with  some having already gone to Grand Central,   and numerous operators reportedly  taking an interest in the fleet…

    As we draw closer to London, you can  see the London Overground commuter   trains. A clear sign this journey is nearly over. And sure enough, just five minutes later we’re  gliding into London Euston, one of London’s   many terminal stations. Arrival is about three  minutes late, at 17:40, which isn’t too bad.

    Overall, I enjoyed my ride on the Voyager. When  not overcrowded, I find these trains really   pleasant to travel on, with a comfortable  seat and a smooth ride. But as always,   let me know what you think of the Voyagers in  the comments, and for a look at an even more  

    Hated train in the UK, then click up here now to  watch my video on the old Northern Rail Pacer!

    48 Comments

    1. for anybody went to travel from Holyhead before / after connecting with the fast ferry Dublin Swift …

      "This year the fast craft will only be used on the route from 17 May to 30 September inclusive"

    2. Never thoufght I'd say this but I actually prefer these over GWR's 800/ 802 fleet. Atleast the seats on Voyagers don't cripple your back or have interior lighting like an arc welder!!

    3. Any long distance rail journey that has passengers sitting on top of a roaring diesel engine is an abomination as far as I am concerned. What ever happened to the concept of a loco pulling carriages free from all engine noise?

    4. £88 for a 4 hour trip on a diesel train? Now I feel those Brits. 3 of these trips and you can get yourself a proper POCO phone like the X6 that would easily serve you for 3.5 years and not smell bad.

    5. If you bought a SailRail ticket from the middle of Ireland (Tullamore or Athlone) via Dublin and Holyhead and through to London, you'd pay less than that.

    6. The short sightedness of these rail companies making ticket prices so expensive in the long run costs them customers so those who do use it keep seeing price increases when a train driver is on around £50000-£65000 possibly more a yr this itself costs the business millions & a wage of this amount is why ticket prices are expensive plus other things but as they say all good things come to an end if the business gets too greedy

    7. My bad experience on these trains was in 2002 travelling from Birmingham New Street to derby what would normally be the beautiful 8 car HST a Virgin voyager 2 sets of four car seats and dew to short staff they cramed all passengers in to four cars I could hardly breathe on the dam train I had to get of at Tamworth from the I have a big hatred to there rubbish trains an insult to the beloved HST . these voyagers what scrapping a waste of metal I HATE THEM😡😡😡😡

    8. Not as bad as the Cross Country voyagers, though the main issue with these is short 4 coach trains, which are constantly packed. Historically, these routes had 11 or even more coaches (and these wer very busy then, I used them twice a week for many years in the 1980s) so how this has been allowed to happen I'll never know.

    9. How can they still call them voyages I thought the name Voyager was a registered trademark of Virgin group how can they legally still call them voyages

    10. I’ve done Plymouth to Newcastle on cross country numerous of times. It’s hell. Trains are rammed. And for 7 and a half hours it’s torture

    11. I don’t mind the Voyager. My most hated train is the LNER Azuma. Probably the most uncomfortable seats in standard ever put on the rails. Ok if your 4” 10” or under but at 6’ they are excruciating. I only now travel on the east coast if I can afford a pre booked first.

    12. isnt the town crewe technically named after the station? at least the town as it is today, the old town being what named the station itself no longer existing. Not completely confident on that but definitely heard something along those lines.

      as for the services thay run from crewe:
      transport for wales
      avanti
      northern
      cross country
      london north western
      caledonian sleeper
      and west midlands?

    13. AWC between London and Glasgow was okay. Not fantastic and not cheap either, but 60 pounds for 4,5 hours in Standard Premium is okay. I really wouldn't upgrade to First cause the only thing you get are free meals and nobody can tell me those are worth the significant premium. IIRC they offered some Chicken Frikassée, which sounds like should cost a maximum of 5 pounds per meal.

    14. 05:54 "the rest of the UK". Not quite – it links with the rest of Great Britain. There's a sizeable part of the UK, Northern Ireland, that has no rail link with Great Britain. Its railways even have a different track gauge.

    15. 7:10 There is another place named after a railway ststion I can think of. Its a little village in Belgium, in fact called Waterloo which is derived, obviously, from the London terminal station!

    16. The cross country ones are way more cramped, filthy dirty, smelly and the stink of the toilet chemicals pervades the train right into first class too.

      Until a year ago I travelled 2 hours each way 3 times a week on them. I think I am well qualified to say the review does not reflect the reality of these moving cess pits.

    17. I used to regularly commute on Virgin, later Cross Country, Super Voyagers between Bristol Temple Meads and Cheltenham Spa. they were okay and comfortable, no real complaints. Although I preferred the HST125s.

    18. For £51.10, according to The Man in Seat 61, this would be the ticket to buy paying the fare from Dublin to London . You're not obliged to use the ferry or at least not when I used the service to and from Dublin.

    19. Not tried the Avanti Voyagers, but the CrossCountry ones are the absolute pits. Cramped, smelly and almost always in 4-car formation, no matter the journey length. Took one from Reading to Coventry back in 2018. Exeter were playing Coventry. Train was heaving all the way there, me and my mate ended up standing in the bike rack. Awful experience.

      Try taking one of them from Bristol to Plymouth. You'll see just how bad they really are.

    20. Actually the voyagers are a really reliable and a nice and comfortable train… when you can get a seat that is… and that's the problem. It's the fact that for the vast majority of routes that they serve on the cross country network, they have nowhere near enough capacity for the amount of people travelling today. This of course disgruntles customers having to stand on such long journeys and even not being able to board at some stations. Admittedly Crosscountry's units are in need of a refresh, as they're worked ridiculously hard and have not had anything cosmetically done to them for well over 10 years now. Although thats about to change and the already refurbished Avanti units are fantastic.

    21. I really like the voyager, two sets were bought a 4 car unit vlass 220 that didnt tilt and the 5 car units that had the tilt ability , sadly not long after Voyagers were intoduced, Virgin lost the franchise to Arriva who I felt didnt look after the trains as much as Virgin XC,
      All the Class 220s and the majority of the 221s went from VXC to AXC
      Upon losing the franchise Virgin removed the Front nose shield and all Virgin Branding, XC then removed the shop and made more passenger space.
      Last time I travelled XC the train was in a poor state, looked tired and have never been refreshed.
      Unlike VWC who cared for the fleet AXC i felt spent the minimal they could on a new livery and even the Virgin sheid locations are still visable nearly 20 years after VXC lost the contract.
      where AWC who inherited the remainder of the 221s and the class 390s did a full livery change and even covered the location where the Virgin Shield.
      Giving credit to Virgin and Stagecoach who were 51/49% partners in Virgin Rail group, for turning the west coast main line around and Virgin was the first operator to replace its entire BR stock inherited when the network was bodgely privatised by John Major

    22. I took the voyager with CC from Manchester right down to Winchester on a hot Summer's day. Train was 4 units, it became full very quickly and throughout most of the journey it felt like being in a sauna. I used to love to roar of the engine as it leaves, but now I am no longer a fan of the train at all…

    Leave A Reply