Unboxing the Tern Orox Adventure Cargo Bike: A Bike Shop Owner’s Perspective

The Tern Orox Adventure E-Cargo Bike is a unique take on the cargo bike, and a lot of fun to ride. Join me in a conversation with Luke from Avon Valley Cyclery in Bath, England. We talk about building and riding the Orox, and who we think the initial buyers will be.

Local to Bath? Order from Luke! https://www.avonvalleycyclery.co.uk/facetresultsalt.aspx?Term=tern%20Orox

In the US? Preorder: https://geni.us/G1pmB6W

Luke’s amazing video: https://www.youtube.com/watch?v=xyjroEwiJI4

CHAPTERS:
0:00 Introduction
07:14 First Ride
11:54 Where’s the suspension?
14:49 Where does this fit?
21:20 Who is the Orox for?
25:39 Orox Accessories
31:28 Tern DNA
43:45

ABOUT:
A cargo bike mechanic helping you bike more and worry less 👩🏻‍🔧

I owned a cargo bike shop, and have been working in the bike industry for 20 years. More in-depth articles: http://bikeshopgirl.com

MY DISCLAIMERS:
I work as a freelancer with Tern Bicycles but only do so because I believe in the product. This video reflects my views as a cargo bike mechanic and mom who only endorses products I use myself and trust with my family on board.

Go to the beach get the job done go to the woods Luke is a shop owner in England he is such a wealth of knowledge when it comes to biking but more importantly in this conversation cargo bikes Luke also um was fortunate to get a first look at the orox because

We helped with some of the the launch videos and content creation and building the bikes and maintaining them tell us about your shop and kind of your place and you know the biking world but then the cargo Bike World yeah for sure uh so the store uh that I co-own has been in

Business for a little over 40 years um I’ve not been there that whole time so I’ve been there about 20 um and the I guess the real roots of that business when it first really started to flourish was folding bicycles um which at the time were really NE really weird you

Know it’s a funny little circus butes um and which now is just the norm you they’re everywhere um so as cargo bikes started to really become more available in quality context rather than just the kind of the Dutch ones that are really rickety uh it was a really logical step

For us to look at something that again feeling quite Niche but really you you know it’s something that’s going to grow and take people you know Mobility allow people to move around rather being bicycles so so at the store we do pretty much everything from Full highend Sports

Race and road bikes mountain bikes kids bikes hybrids the whole thing but certainly for us our main feel is very much towards getting people out and moving and that micro Mobility is obviously really yeah really where we’re at as our main thr us Luke was kind of

Behind the scenes in England where the orox photos and video uh launch content creation happens what was your impression when these bikes first arrived for you to unbox them and accessorize and in test ride yeah it’s it’s interesting because you in some ways you think it’d be a bit like oh wow

Shocking turn of suddenly made big wheel bikes that are off-road capable whereas everything to this st’s been relatively small wheeled with a few ceptions and and relatively tarmac or asphal based but actually it didn’t feel strangely like a massive departure it did feel quite logical it wasn’t necessar what I

Was expecting because we got the bags blind essentially you our first finding out really was just unboxing them um but it it wasn’t such a radical uh thing in some ways because it feels like that’s where turn have always been at every step of the way saying well okay we’ve

Got this tool you know the folding bites are a tool for a job and it’s not driven driv by fashion it’s not driven by uh you know almost personal desires as I say it’s more driven by that ability piece of functional tool for the task at

Hand and the orox is exactly that it’s another functional tool in the turn stable but obviously very biased people who are going to do more going to take this bike further and uh you know do more crazy things they’re going to come out with all those stories um but a bike

You you step back a little bit you at something like the GSD and that was the same that was a really you know was a bik to do more you know your choice before that in terms of getting kids around some lumpy box bike or something

Flimsy or not really suited and and the term GSD was this real solid thing that just arrived and had all these features and functionality and the orox just feels like like a big brother to that you know it’s just another it’s just yeah it’s just a you a heavier hitter I

Guess so yeah kind of yeah so in some ways surprising but equally kind of almost not surprising that’s such an interesting way of thinking about it because you’ve been along since the folding bike launch of turn I assume and and then yeah you know some of their

Bikes like The Verge that was my first intro to turn I was like oh this this ride solid like it rides like a bike while I was used to folding bikes feeling like I was going to get a flat tire or do something to my front wheel

Um and then the iteration from The Verge to the Vectron was the same for me where I was like oh like an ebike doesn’t have to feel big and heavy and then absolutely it iterated the same way to the GSD and and what you’re saying right

Now like yeah as a mechanic makes sense and unboxing the orox it was very much like okay you definitely want to lift for this bike yeah but the rest of it like the accessories you know the kick stand all those things it was still using everything we know from a shop and

Bike Shop mechanic like the DNA of like okay like I can figure this out very easily yeah yeah there’s nothing there’s nothing weird in the orox it’s it’s it’s kind of it’s normal very normal um where some of the features of things you know some of the folding bite features and

Stuff that can be quite unique while the ORS obviously is clearly a unique bicycle the basic bones of it a bik they’re going to be simple for people to work on maintain at home all yeah all that kind of stuff which is it’s good it’s you touched on the uh the Vectron

The Vectron for me is a really interesting bike in that it’s a it’s an electric bike and it’s a folding bike it’s not a folding electric bike or an electric bike that folds it’s like you can just ride it as an electric bike it’s perfect for that but it does also

Fold and it’s a perfect folding bike and the orox the orox has that same that same weird thing going on where it’s it’s clearly an adventure fat bike but it’s keia carget bike as well and and one doesn’t seem one doesn’t seem to Trump yeah one doesn’t seem to Trump you

Know Trump the other it’s it’s this bike that does both things not to the detriment of either so my first when I first looked at the orox I did that thingy you you put it side on and you kind of Step Back From it you take a

Little look and I was like wow that’s really that’s big and I was like well actually if I just cut that bit of rack off the back end man suddenly doesn’t look very big at all it just looks like a fat bike it looks like a bike like can

Quite happily go and rail ride with it’s just the racks making it look strange but obviously the racks going allow it to carry all this gear and so sudden like it’s not intimidating it’s not a big it’s not big thing you know mountain bikes are getting bigger and bigger and

Bigger all the time and actually you stand a full suspension Trail B next to it and there’s not a lot of difference in terms of length so it’s yeah which again like the GSD when you put a normal bike next to GSD it’s like oh hang on a

Minute this 700 C hybrid it’s longer wait what what you and it’s yeah so it’s that same thing we’ve got a load of utility in a bike that is both packages it’s both a you know electric bike a cargo bike it’s yeah it’s it’s all these things but without one trumping the

Other which is or or limiting the other I think what was your first ride like so my first ride was in the dark because obviously they were still embargoed and our store our store is like right in the center of town so you know based at a railway station with the bus station

Right there so it’s the it’s the Hub of every thinks it doesn’t matter what time of day it is there’s people everywhere and we we sell a lot of turns so actually you walk out our front door and in the the bik racks botted around the station there’s just there’s turns

They’re everywhere so trying to sneak out without someone spotting it was like was going this is going to be tricky um so you know waited till fairly late and and went for a quick yeah a quick Spin and that was like like a maybe a 15minute ride just straight up town and

You straight back down again manag to cut across some and might have found some steps to go down and uh yeah my impression was that it rides like basically how I expected it to like a fat bike not like a long bike a bit again like the gstd any anyone’s

Familiar with that that bike rides like a bicycle not really like a long bike I mean you it has some slight differences from a conventional cycle but it’s not so dramatic um so yeah again in some ways it it’s there was there was no adjustment really so so it’s kind of

This kind of quite flat neutral like yeah this is this is just what I’m expecting it’s stable rolls over stuff nicely surprise surprise and it feels it felt like Feels Like Home feels like a bike happy to ride obviously working in the in the workshop so I I cut my time

Maybe 5050 between the workshop and the the shop front in terms of my face to FaceTime customers and then with with with bikes and mechanicing but that means every day I’m just riding lots and lots of different bikes and I can ride just the the length of the shop or the

You know the length of the car par behind us and you inst know whether a bike is wrong you can feel it they feel strange it’s like hey there’s something wrong with this bike or this this is odd and obviously none of those feelings with this youro just feels nice and stable

And all the touch points I think that was interestingly instantly was just uron saddle nice little flared uron grips and the cint bar just got that nice tiny bit of sweep on it and it just feels good all just you just Landing it feels like hey the thing that really

Surprised me because I was riding these 115 pound bikes Offroad in Colorado it’s a massive bike and it’s heavy the second you start riding it it it’s tracking right it’s steady it it feels great um even with a load on the back but you do have to respect it yeah

Yeah again for for me because I’m I’m handling bikes all time and big bikes a lot I didn’t I didn’t personally struggle with that and I’m I’m not a big guy I’m like 120 pound you know the Americans um eight stone for for people in the UK um and uh so

I yeah I guess for me it didn’t feel that hard to maneuver but like you say that kind of you do need a little bit of respect for these bigger bites if you’re just going to dive straight into off-road you don’t want to just be like

Hey let’s Chu the two kids and the dog on it and go go hit the trail it’s like maybe get ride it on your own first a few times but that I think that’s the same with the the GST you know when we have customers come to

Aride those often people are really Keen just to start piling all the kids on and it’s when did you last actually ride a bike with a kid on the back I’m never okay well maybe just gave you 10 minutes on your own then come back you know had

Some kids um and I think yeah there’s certainly that element of yeah like you say being respectful of the thing because yeah it is heavy and and it is long so you need to get a feel for that just I guess in the same way that if

You’re moving from your regular car and you hire a van for the day to move some stuff you kind of have to think about what you’re doing analogy but it’s yeah but it’s not it’s not crazy um and it it rides I say I think it rides as you

Expect it’s not weird sometimes you get on some some cargo bikes you box bikes and things like that and it’s a really steep learning curve and it can be bit traumatic actually for some people you on something just sneaking around it’s fish tailing or whatever um and the Oro

Definitely doesn’t do that you know it’s really stable in fact I had to go and look at the specs because I was convinced that the uh the steer maybe had like a visco set headset in it or something that was giving it this real nice you know kind of stable steering

And I was surprised that it didn’t it’s like oh it’s a nice FSA headset in there but it wow feels yeah this feels really good um yeah it’s a nice bike I’ve ridden fat bikes and something that a lot of folks are asking online they’re like why

Didn’t you do a suspension Fork you know and I have to say to people like you have 4 inches of suspension here yeah um and to your point of like that handling that tire like that also is adding to the stability on the front end of yeah you know like depending what pressure

You’re running it have you um have you experienced that at all with like media coming back or because I whenever send out media bikes you know they always ask the most interesting questions yeah no we no actually all the all the magazines and people that we’ve

Put you know had bikes in and out for no one said anything much about the the lack of suspension um and actually I think interestingly for us here in the UK stuff wears really badly in our climate because we we just put huge amounts of really awful salt down our

Roads in the winter um um and the council like to it seems like the council’s like to grit just before it rains as well so it becomes really slushy because they never quite we get ice when we get ice and that stuff it destroy it really does destroy bites

It’s like living a coastal location um I think that seems to be the case right across the UK as far as I can tell and so a suspension for quite often they suffer really badly um on on bikes that are used in an urban environment so ironically when you’re seeing these you

Know Bigg e mountain bikes you know whether they’re actually being mountain bikes you know whe they’re actually going on trail or they’re just being ridden in town you can actually tell the difference because they they they have sort of pitting in the in the STS all

That kind of thing so actually I suspect a lot of the reviewers probably like yeah rigid Fork that makes perfect sense and obviously then with the fact that this bike C is going to be taken just Way Beyond where a lot of people might think they would want to take Caro bik

It’s definitely going to be you know I think we’re going to see some amazing videos and see some amazing stories from you know the first batches of owners of these bikes but you know around the field if you’re riding you know you’re really off in the boonies you yeah you

Don’t want a suspension Fork that’s just going to suddenly lose air or compress and not come back up again or or have some issues to to a rigid Fork to me makes perfect sense and then yeah stick the big chubby Tire on it it’s all the suspension you need for the kind of

Riding you’re doing it’s not a bik for going jumping it’s a keep contact with the ground bicyle you don’t need lots of squishy suspension in that way once you put that big yeah that big tire on yeah yeah the UK I mean who I’ll I’ll give a

Shout out to Sean from uh the UK I don’t remember I think he’s like in the northern section uh Sheffield Sheffield I know exactly who you’re talking about yeah yes he’s on the Facebook GSD groups and he loves his GSD but he definitely pushes it to the extreme and just yeah

The other frequently asked questions that I’ve been seeing is like passenger carrying and um you know just general like where does this fit and why is it so expensive you know and as a shop owner you know maybe you can speak to it but like in my world e mountain bikes

You know I have a neighbor that bought like an $1,000 e- mountain bike without thinking about like it’s just his sport he went out and did it it doesn’t carry anything it doesn’t have battery just for him to go recreating yeah I think yeah see I I don’t perceive the bike as being

Particularly expensive and I know that’s a that’s kind of a crazy say because it is a lot of money and it’s relative to you you can go and buy a 100 bicycle it will work it will let you ride around you can buy a two or 3,000 electric

Bicycle with you know Yamaha Shimano or Bosch or something on it and it will work but equally in the same way you can go and pick up a basic Ford car or you can pick up a Tesla or it’s it’s just a different part of

The scale and the cap ability of a bike like this in the way that I don’t think any stone has been left unturned you know in terms of the the design a bit like when when the GSD the G one hit you know a lot of people were just like H

Don’t get that you know I it’s like whoa this is this is going to be huge it was just obvious that was going to be just massive for me and then back then I can’t that was in E when it first launched it to like 4,000 I think at the

Time and £4,000 no way and then obviously promptly everything that came in the first batch was sold and some of the European stores were saying we we’ll take a whole container you know we won’t take a handful you know people were ordering them in the same kind of volume

That Distributors would want to order product and that small independent stores and so the Oro similarly for me it’s that thing that it’s it’s welld designed it’s tough it’s gone through the most stringent tests uh you know there’s like I say no stone left and turn I’m really excited

To see all the little things I’ve yet worked out on the bicycle because there’s going to be lots of there’s going to be because there always is with with ter products you you spot a couple of holes here or a little thing there and you’re like huh

And then at some point someone goes oh yeah this is for or we’ve just added or you could and you go no way yeah that’s what I want to do that’s amazing um and set still on the orx you know you got one behind you there and it’s not

Visible because you’ve got the side guards on but there’s these little holes all the way along that just look like they’re perfectly spaced for bat and straps you know so you can just slide your straps through where that be you know T stuff down things as you talk

Yeah and those little things that you know people will do so like the fork is an example you’ve got your your anything cage mounts up front yeah let go to yeah go to the back of the mic but yeah lurking along that that that rail somewhere in the in the center there

That yeah there’s that that trrap I don’t know if you can see this right here there’s that right there yeah yeah yeah there and I think there’s a couple more F further up as well there’s just some some small small little holes kind of that midsection and you think that’s

Going to be great we running a you know running a tie through and it’s such a simple thing but it would be so easily not added and then yeah at the front obvious you’ve got the three classic anything cage you know sort of Mount up there but then if you have that trail

Rack up the front obviously the rack sits across those then obviously the trail racks got more bottle bosses further up the rack so you can then still put a bottle up front on both sides outfit your paneers and they’re small little details but they add up overall and all those little thought

Processes design guys are going through and girls uh it’s it takes time and it takes investment and good tooling and partnering with the right supply chain and the right you know the right manufacturing points and that all just it does build in cost but it builds in

Value you get you get what you pay for so so again jumping backs GSD I’ve got a gen one GSD which been in my personal bike that’s been superseded with a Gen 2 I’d like a Gen 2 of course but I don’t feel sad about the fact that I’m riding

Around the G one because it’s brilliant it works super well and you know there all the forward and backward compatibility of Parts every time turn launches new things so much of it is rearward compatible and then now in this case with the you know the orox lock

Stuff that’s GSD and hsd is suddenly forward compatible onto a whole new product like it’s brilliant I love you I love that that attention to detail you said something about you know comparing it to cars here in the US you know I typically compare it to like Subaru or

Volvo you know where it’s like yeah like it’s a it’s a more premium product but it it’s that bike or car you’re gonna pass on to your kids because it’s gonna last so long and it just depends on where you are in your bike Journey you

Know if yes if you’ve been riding a cargo bike and you realize like like Sean up in Sheffield like what he could do with his bike and now what is possible on this bike you know that’s an easier transition yeah or completely I see a lot of folks um I will download

Your video and put it over here because your video was amazing of just all the different things you can do with it but I think that’s going to be the aha moment for people but more so for shops you know so many shops that sell e- mountain bike are sportmed you know like

Want to you know like how fast can you go oh you’re you’re a mountain biker you want to stay in mountain biking but this bike is really going to open up people’s minds of like Trail building or you and your fishing snorkeling gear was amazing go exploring go to the

Beach get the job done go to the woods last mile delivery take two kids head out in the rain have a snow day go party you can even take the kitchen sink the aim of that video was to just show the versatility of the bike and it’s

Again it’s something that we you know we know intern product already you know when you look at a what go back to the Vectron again you know a folding ebike but you you can put you know a decent basket up front or bag you can fit a kid

On the back like that’s pretty radical doesn’t kind of doesn’t sound radical but you go and find another good folding bike or small electric bike you can put a kid on the back and then you’ve got the tail standing and the folding bar and you know all this stuff and that yes

Snakes it way right up through the brands you know through through GSD hsd and and again now onto yeah onto orox which is exciting yeah I always tell folks If I Only Could have one ebike it would be a Vectron yeah you you can throw it in I

Think you guys call it a boot of a car the trunk yeah the trunk yeah yeah um you know and and you don’t have to have a fancy rack and it fits everyone in the family and I love the Vectron um for sure and is there anything from your

Standpoint from where you are in your customer base who do you think the the most common person for that early adoption you know like that let’s say the first 3 to 6 months who do you see knocking on your door I don’t I don’t think I could even call that like I I

Really couldn’t um and how long have you been doing this because I think that says a lot about the bike so so I’ve been I’ve been I’ve been in the bike tra 20 22 years 23 years some somewhere around that sort of time um and I think if this bike was not

Electric you’d just be like ah yeah 35y old men white men you know that’s you that would be the demographic soon as you make it electric and you make it capable of actually truthfully carrying gear in a you know in a real way it could be anybody literally anybody um from

Some aged painter who’s going going to want to carry his down the canal to paint watercolors or oil paints or something yeah right the way through to some mom who’s just like I’m taking the kids to school every day and we’re doing it down as a bit of

Forest track or as a canal path or through someone like myself who’s going to be like well I’m going to drop one of my kids to school and there happens to be a really nice Mountain bik trail that I could take you know takes me out of

The city and back down into the city suddenly I can get a whole bunch more Trail time that I wouldn’t have been getting before because I would have either walk the kid to school and then come back in and grab the road bike or i’ take GSD and then carried on on on

The road um so yeah it’s kind of anybody I’m yeah that’ll be interesting that will be interesting to see who that is what that what that customer looks like um I think that the first batches of these bikes uh there’ll be a huge number I say a huge number the first people

Through the gate a lot of people will buy two um I think is what will happen to good good disposable income like we said they’re not cheap um and there will be people who probably coming off of bikes like dsds or Urban arrows bullets things like that and they’ll be saying yeah

This bike actually takes all the boxes I want it to but now we’re both having one you know whether that be partners M dad whatever because they’re going to be used not switched over quite so much obviously absolutely can be but I think people want this bike

Forsel rather than it being like the the station wagon car you know it’s going to it’s going to be the yeah there’s a certain desire ability for for self ownership which is is interesting because obviously the the GSD one of its really big selling features has always

Been that ability for you just to lend it out to anyone in the family you know everyone can fit this bike everyone can ride this bike and obviously everybody can ride the Oro but you’re not going to want to be lending it just like you don’t lend you nice mountain bike or

Your nice racing bike I think people yes I think there’ll be lots of pairs of these sold to people I realize you have better access there but here it also is allowing me to ride utility Trails you know just where power lines and Sewer access that I’ve tried

On my GST and just it was too many like gullies and just not good on 20in Wheels accessory wise what are you thinking of like what’s going to be the ones that are hot tickets because I remember when the GSD came out and like you couldn’t get some accessories

Because we didn’t realize what would be hot yeah yeah so we actually when when when GSD you know when the first GSD came out obviously there was there was some accessories and obviously you more and more just gotags in a front back front rack you know side decks and those

Little pop out foot pegs and you know maybe and seat pads and that was kind of that was kind of everything and then Clubhouse came maybe five months later and you know and so that was quite easy to navigate the the growth of that product um and then gen 2sd in for us

Here in the UK and I don’t know if this was the same fere but it felt like a whole load of extra options kind of landed you know with it um and for us it was pretty straightforward it’s like we just need to order all of it and lots of

It you know we’re not get stuck with it these bites going to keep selling and that’s been the case for us we’ve always had a really high inventory of of these you know these kind of small parts um and I think that’s to me what I when I

See a good turn shop you know you walk in and and they have the accessories you know it’s not just here’s the bike tell us what you want and we’ll order in the accessories um you know it’s a it’s an interesting difference you know because as I visit bike shops you know

There’s some folks that are just dipping their toe into electric or cargo and they’re cautious and it’s like hey you need this on your floor decked out to sell the experience yeah I think if there’s a store that isn’t carrying lots of this stuff so so for our store you

Know you walk in and at any given moment there’s going to be at least six gsds on display in the shop um and one of those will be dressed up ready to go ride and others will be maybe dressed up or tail standing and then out the back

There’s loads but bikes and accessories but I think if if a store is dipping their toe into orox or dipping their toe into GSD that they yeah they definitely want to have a bike that is fully kitted out because that’s the way to understand the bicycle I think it would be it would

Be strange to go to a car dealership and and the guys like like oh yeah you could have electric windows but winds them down it would be odd um so you can’t have a back seat but yeah we’ll install it later yeah absolutely so yeah I think

This it’s it’s it’s essential you know it’s it’s no no different trying to sell a bike and not have tires on it almost you need the stuff to to you have to dress it out so with orox we will you know we’ll probably carry product as

Quickly as it arrives um in terms of you know the the new options but there’s so much stuff that’s already forward compatible from yeah from the existing product lines with you know the most recent Clubhouse and Captain’s chairs and all that stuff it’s it’s nice there

Isn’t going to be too much weirdness and all the different paa sizes I’m excited about the the new the new paan and that sounds ridiculous that’s the thing I’m most excited about is the big paan you can put put it I’m ex Sayed about the stex St are

Amazing and the combination of that with the pan so you just pop them up much much tighter clearances which is yeah it’s really simple and that little pull button at the back just to it’s so deceptively simple but it’s just really really nice to use really

Tactile which is is great yeah you did say the KGO hold 72s and as you were talking I was picturing you know before getting them in my hands I was trying to brainstorm okay like how would I mount a chainsaw like a small hand like yeah yeah 10 in

Um and like some of the hand gear that I would want to go out to do basic Trail work or you know around land you know basic work and then those 72s came in and I was like uh it just all fits inside like I don’t even have to mount

Them to the deck um I was really surprised yeah yeah thing I haven’t tried bees whether you can get a a folded like a Vectron or something into one of those I don’t know if I don’t know if that fits I’m not sure on its rear I think that’s the most yeah

Maybe um so the uh the current GSD panel the 52 I always forget the the lit I’m terrible num numbers and names not not good not good with either of those things so so the 52s you know you can drop a bromton just really nicely into their folded and it’s like really

Convenient um and I’ve done that quite a few times I’ve had you know people I need to pick up somewhere and it’s like wow one of you can jump on the back and the other one can take a bromton and it just goes in so I’d be excited if that

Can work as well for yeah for a vron or a link being a to just drop one of yeah drop one of those you I hope I haven’t tried I hope so yeah I don’t have a Vectron but I would try it and the the stex can hold 77 pounds so that’s more

Than enough to hold a Vectron absolutely you kept saying something and reminded me these wies also stand on their tail um you know which yeah is something you know like I was like well it’s a it’s a turn of course it stands vertically and then I got a flat on the

Side of the TR and these things are massive and typically on a mountain bike I flip over onto my saddle and handlebars which you could do on here and I actually moved my Ki so I could do it a little bit easier um and that’s how

Typically I would change a flat just so I don’t you know have stuff all over my chain and then I was like I going to stand it vertically and lash it to a tree all the work and the bike wasn’t on the t bars it was so nice yeah yeah

Absolutely yeah I mean that’s one things I actually quite liked about working on them is just the the relative ease of getting components from the bike um I think a couple of the media reviews that have gone out for the UK there’s been a little bit of talk of difficulty with

Removing wheels and yeah sure there’s a big rack at the back and P you there’s stuff there so yeah of course there’s a little bit more jumping through some hoops in in the same way that if you want to take a wheel off the back of

Your Jeep you just pull the cover off and you off it comes if you want to get out of your town car or you’ve got to get your luggage out the boot and pop the hatch and get in and so it’s yes there’s a little bit more to do but

The actual mechanics of doing so is not tricky or not particularly tricky and being able to stand it yeah up on its this end is makes that a lot easier to do those things with with what is a heavy bike you know so my preference if

I’m if I’m on trail or on the road and I have you know I’m fortunate to suffer a flat it’s been a very long time since I’ve had a flat on anything um because most of my bikes are cheess but it’s uh if that happens generally I try not to

Turn my bike ups are down because I you Scuff the saddle and bars all that kind of stuff um but when you get onto an ebike that becomes a lot more challenging CU they’re just heavy and so quite often it’s the Practical solution is to turn them upside down even you

Kind of Grimace at doing so and think am I scratching the shifters you know whatever it might be display yeah yeah it’s easily done it’s easily done so yeah just being a to stand it up on it and its rear end is great and one of the things I’ve I’ve

Really enjoyed with uh the Oro because for us at the store we’re just absolutely at capacity the shop is just packed with you custom bikes B out and it’s yeah on display and then you put all the stuff out the back and we’ve got

A big we’ve got a really big uh shop um I say really big you know relatively by an independent standard it’s a big space so we’ve kind of got W kind of warehousing and and the main the main shop side by side and and some offsite

Stuff as well but the uh it’s always a jigsa puzzle making everything fit so generally when hsds gsds when they come into the building for service and that kind of stuff predominantly unless they’ve got a you know a curved bar on the back of the clubhouse they will get

Still on their bottoms they to take up way less space and so that’s the first thing you know with the orox was like once we got out the boxes and they were built and then it was time to quickly move on something else well they just

Instantly were up on you up on their tails but I really like the configuration of the uh the feet at the back of the bike so you’ve got those two small those two kind of nylon feet at the back the two round round I seee nylon they don’t feel like like nasty

Plastic they feel quite you know quite nice and then you’ve got the rubber bumper further up which is a reverse from the the GS the the current GSD the Gen GSD and what’s really good with that on this is is you can you can get it up

On that quite easily but then if you’ve got a floor that’s relatively flaty and not not gritty um so if you’ve got a wooden floor laminate floor polished concrete painted floor in your garage or whatever you can just rock it just onto those two little feet and actually just

Kind of walk it oh yes walk it around so even though it’s heavy it’s got really nice balance point and it’s just quite easy to just yeah just dancing I picture you dancing with or yeah just yeah just kind of yeah sh shiming it um you don’t

To do with a fridge freezer when you’re trying to get out of the Gap it lives in so you can yeah you can just you can just shim it around and that I really like that and then as soon as you obviously get that rubber bumper into

Contact with the ground then it’s just rock Sol it can’t be can’t slide at all and again that’s the kind of intentions detailed when it would have been really easy to SP while on the GSD we put the the rubber here and and the lugs you

Know higher up so’s just do that but no doubt somebody’s thoughts about this those kind of little design details don’t happen by mistake and then on the the GSD that rubber bumper at the bottom when you’re if you’re getting up onto its bottom you’ve got the gear on there

And a big rack up front with you know some heavy chain lock in it because that rubber bumper hits the ground first it just gives it instant grips that that last bit of pull that’s the hard bit you don’t it’s not going to slide it just

Sticks and up it and up it go so it’s whereas this you know you’ve got that bigger wheel so it’s just easier to to roll over so tiny details that add up to to the package and when those details are done right you don’t necessarily notice them because they’re just right

They just work so why would you notice them they just they just do what they do and then you you grab something a copy of or an inferior iteration of and you go oh it doesn’t do that or oh this is rubbish um so actually yeah you know

That’s that’s some of the stuff you’re paying for it’s it’s tiny details but they do they add up to the whole of the of the experience and you’re not left frustrated you just it’s it’s joyful um and that’s you you see that in the GSD you see hsd owners coming they come back

Through the store they come in for that that first service you know there six weeks into their new bicycle coming back to have it just tweaked up and checked over and someone will you come through and it is just like this bike has changed my life and it’s like well hang

On was six were six weeks in you know that already and it’s that’s because there have been either none or so few resistors in the you know in in the path of them using this bike because it’s well thought through and well executed and the Oro has that same DNA that turn DNA

Of you know well well thought through and well executed um and and you see that even right back into the uh folding bikes with with turn you you look at something like like a you know Vectron or you uh you look at any of the higher end you know analog um folding bicycles

And you can just feel those those quality points in the in the hinges and how how they work and then you look at the right down at the the bottom end like where the links are and obviously there has to be you can’t make everything to you the Tesla standard as

It were because it’s just not possible to do that price point and when you look at some of those lower value B I don’t like saying that because it makes me sound that they’re not they’re not good the DNA is still in there it’s it’s

The best it can be at the price point you get to buy this thing at and that’s amazing it’s it’s a you know it’s a real uh it’s a test I think it’s how well designers work and the uh the care that’s put in and I guess that’s care

All the way from from the top of the turn family you know way through to filtering down that people want it to be right and everyone to have a good experience not just shifting units or box pushing say I will put a big price tag on it because we can yeah and so

Yeah you see that in the Oro for sure and I didn’t understand or appreciate folks always say the DNA you know and I didn’t appreciate that until I was on the turn side of the table you know from from the dealer side of the table it was

Like you just make stuff that makes sense and those details kind of go through but it’s also the DNA of you know the team where you know this bike is um yo-yo and posi who are two of our designers in Finland and Yoyo is the original you know he was with the team

Since day one and and some of our other designers have been day one but then they brought on posi brought new ideas but he was also part of this I I don’t want to call it brainwashing but like DNA washing of doing it right and here’s why these details are currently on these

Other bikes you know it’s not just like coming to it with a new idea and just creating something new it’s hey understand the rest of the bikes that have come before it and what can we learn from it you know from the folding bike technology to your point about the

Vertical standing and and making sure that those details are part of how the design team thinks and not just you know hiring somebody in and oh you have a great idea let’s run with it you know it’s more like you know these bikes will be baked in house for five years before

You even get a hint of them um and sometimes things that you’re learning about you know when when the orox was being designed that’s where the clubhouse gen 3 was being thought of because it has to be in a different position and that allowed it to iterate

As the new child seats were changing you know and and you’ll see the de design influences from the orox on bikes that have already come out because they’re iterating so long on this bike yeah um and so when people say DNA it’s like you have no idea like how in you know and

And from accessories you know they’re thinking about making things retroactive on bikes that we’ve already created that now need to be designed for a bike that you’re not going to see for three years yeah yeah yeah I think that is is that family of bikes you is a

Family of bikes and when you look at um big bike manufacturers generally I think their bikes are not a family of bicycles there’s some road bikes and there’s some mountain bikes and there’s now some cargo bikes and and you look at them said well how these things don’t relate

And that’s fine they don’t need to um but then you look at that say a cargo it’s a great example like you look at that from a you know a big brand who’s suddenly dipping their toe and you go yeah it’s kind of it works but will

There be any more development for this model line or will it just get axed in two years time and then you’re on your own and you can’t buy spares and you’re like oh I would really liked to have bought the pias oh they don’t make them

Oh nothing fits um and and and with turn there’s always that yeah this kind of kind of cross compatibility across yeah across the model lines and the amount of effort going to building well designing and having made you know turn’s own products so the p is a great example of

That in the clubhouses it’s not just going saying well yeah we could we could stick some all leaves on here well yeah you can because it works so if you’re liking brilliant but actually there’s this this family of Piers that go across sh owner it was so nice because

It was like Hey this front rack or front bag works from your Vectron you know you know like I’m thinking of some other front bags and yep it can work on this bike and and I think that’s one reason you see multiples of turns in a family

Because once they realize like oh my cargo hold 37 works on this bike and it works on that bike can mix and match um and I think we’re getting uh a lot of feedback on you know switching to the flash smart system and people are like that they no longer can use batteries

And it’s like well BOS had a long run with a bees to yeah yeah rid ridiculously long I mean that’s been a crazy life cycle um and again that’s I think that speaks of where turn or you know that that desire to work with a product line that is going to be

Maintained and so I guess is you know is that that sort of uh the third iteration of BOS bs2 so yeah I’m not give numbers and the names whatd yeah yeah so as that gets you know as that gets kind of closed out um you know BOS are committed that from the

Moment that last product rolls through a factory so the very last of that motion battery goes on goes onto a bike they’re committed to continue to manufacture Spar for six years and obviously they’re not going to run out at year six there’s going to be you know they’re still going to have a

Lot of products so if you are the the lucky person to buy the very last one of those sold in the entire world you’ve probably got 10 year run of Spar it’s not bad you know and and that’s yeah again that’s that thing return it’s like well we haven’t just partnered with the

Fanciest or the newest or whatever we part something is absolutely dependable and solid and has backup and Longevity and it’s yeah it’s good that’s awesome the DNA yes we’re like 50 minutes into this so if you’ve made it this far you are really excited about the

Orax so Luke will have some in April my guess is by the time they arrive they will all be pre-sold so you reach out to Luke and and I can’t thank you enough you know you are welcome of Hope on the Facebook groups and just such a wonderful human and and

You know to me that’s what’s so wonderful about this niche of the bike industry is like we all just want to help each other and get more people and it’s not this competitive death match of pricing yeah things like that yeah completely completely yeah I think again

That’s that DNA thing of turn it’s a product line that is a family thing it’s it’s their bikes for everyone and the Oro even though it is probably the most out there bike I suppose that turn have ever made it’s still a bike that virtually everybody could find a use for

It if they want to have a a task at hand um so I’m I’m excited for that seeing who and how people will use this bike it’s going to be it’s gonna be really interesting amazing well I will put links to all of Luke’s socials and websites and especially that brilliant

YouTube video which brought me so much happiness on a very stressful week so thank you you’re bigging that video up too much it’s like a it’s like a bad bside oh I love it it’s what we need like we need we need more fun in this space for sure yes awesome well thank

You Luke for joining us and everyone that’s made it to the end thank you let us know what other questions or if you’re ordering orox which one you’re picking up sounds good thank you for having me