I have an FX2+ which I’m really enjoying. I have installed the Trek Central app and created and linked a Strava account, and I’m starting to work on a regular riding routine.
So far so good, but I’m having trouble with the stats it’s putting out – specifically the Rider Power. I ride with the motor off or in Eco mode most of the time, and I know I’m putting in a decent amount of effort, but the app keeps telling me that I’m only averaging about 0.3 Watts! Looking at the more detailed breakdown in Strava, it appears that it reports around 800W for the first few seconds, then reports next to nothing for the rest of the ride, resulting in that paltry average.
Unfortunately I bought the bike used, so even though it’s less than a year old and has only about 120 miles on it, I’m not eligible for any warranty work. Is there anything I can look at or try before taking it in for service?
by jetkins