We made a promise – to reunite riders with their VanMoof bikes, no matter where it takes us. Our Bike Hunters know that VanMoofs are smuggled all over the world. But when they touched down in Ukraine, they realize this network reaches farther than they ever imagined. Watch the Bike Hunters race against time to find the stolen bike, with only their wits to rely on (and VanMoof tracking tech, of course).

    Learn more at www.vanmoof.com

    34 Comments

    1. Even the police is helping the thief's, for sure this bike thief network is all the way on government corruption levels.
      You guys need to get better geared, involve your government and the police network.
      You are stepping on Mafia and corrupted grounds, someone will get hurt if you don't take this serious!

    2. The open-borders of the EU are great for does how want a nice bike… maybe we need checks on borders for guns and bikes..😁

      EU-Open-borders is heaven for thieves

    3. Fuuuuuuuuck! I sort of thought it was like that with all those "Bikes from Europe" signs, but this kind of worldwide fame for my country really pisses me off. This is not what I fought for.
      I wonder what the cops charged you guys with?

      That was a garage unit, not the storage one. Soviet people mostly couldn't afford a car, so there was no provision for garage or parking made at that time. So when people started having cars, they had to build garages and then units like this started appearing (just a bunch of garages, sometimes fenced and guarded, garage owners paying a monthly fee for the place being guarded(often by some old farts)).

    4. kifmadima
      : ".. Waauw great job guys. But imagine if Africa, Asia, Ist Europe would also place on all its products a track and trace device a couple of ages ago ?.
      Where would all those stuff be right now ?. I'm talking about diamonds/gold/wood/animals/slaves/food and so on. The west is becoming a big shame. Been stealing for ages from all over this planet but their bike should be brought back ??. The west has ended."

    5. I don't think this is a very safe or scalable strategy. When hundreds of bikes will turn up in Romania, Albania or Bulgaria how you'd be able to hunt them ? Not to mention the safety aspect.

    6. I'm calling BS. The cost for all of this easily runs 5x what the bike itself is worth. They probably just did this for the documentary. There is no WAY this is the standard practice for customer service. I live 200 miles by car from the nearest store, and I'm doubtful that they'd come even that far to help.

    7. I dont really get why you do this? Wouldn't it be a lot cheaper to just write the bike off and get a new one. Flying, the People and the hour long tracking must really cost something. Or is this simply your way of advertisement?

    8. Such a shame you get countries like Ukraine where the corruption spreads from the top down and even the police are no help. Your bike hunters do an amazing job and this is why I will be buying a VanMoof very soon.

    9. You're showing Ukraine like it's a creepy criminal society full of thieves and corruption, you even made the colors pale! Cmon if you're from a good rich country like Netherlands it is still not good to show other not so rich countries like this. Your viewers are having impression that Ukraine is a strange and hostile place, and it's actually not, Kiev is a very nice city! (I'm not from Ukraine)

    10. This is an entertaining video! I would much rather watch a series on these operations than a lot of the stuff I've watched on Amazon Prime or Netflix. I wonder, though, whether the larger networks of bike thieves will learn and teach all their thieves where the tracking devices are located on VanMoof bikes and just remove them? I suppose even this might not be an insurmountable security problem if the VanMoof brand and recovery videos become so well known that most buyers of secondhand bikes learn that if they buy a VanMoof secondhand and it doesn't have an active tracker on it, that means it's stolen, and it can potentially be taken from them at any time in a legal recovery effort. But that would take years and years ramping up brand awareness among the general public. Plus a lot of thieves just steal unlocked wheels, forks, etc., which I assume do not contain the VanMoof tracking devices. So I guess the real value of a VanMoof now is 1) some thieves may avoid them because they've learned they contain trackers, and 2) the rider gets a free bike if VanMoof can't recover their stolen one.

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